As an equine vet, what do you consider important?
Do you provide veterinary care to horses and would you like to make a contribution to research at the Faculty of Veterinary Medicine of Utrecht University in The Netherlands? Then you are invited to participate in research on what equine veterinarians find important regarding veterinary services.
The situations in which you provide care can vary quite a bit, from the routine, annual vaccination to acute care the moment something is really wrong. As a veterinarian, you always want to provide the best possible care to your patients. But what does the best possible care look like to you? As a veterinarian, what aspects do you find most important?
Our researchers want to know what you as a horse vet find important in different situations, from pre-purchase to lameness, from vaccination to colic. With the results we want to help veterinarians do their work even better and with more pleasure. To make this happen, we need your help! Help us by filling out this survey. Filling it out takes about 10 minutes and is completely anonymous. You can set the language (English or Dutch) on the opening page of the survey in the upper right corner.
Seven apsects for client satisfaction
We know from previous research that there are seven aspects that determine how satisfied horse owners are with their veterinarian: quality of care, quality of service, horsemanship (of the vet), financial aspects, professionalism, interpersonal skills and knowledge transfer.
Research among horse owners
Good to know; we also asked owners for their opinions. We are currently processing this data. This way we can compare whether the expectations of horse owners and caretakers match those of you as veterinarians. can compare whether the expectations of horse owners and caretakers match those of veterinarians.
Many thanks in advance! On behalf of the research team, Yteke Elte.